Privacy Policy Last updated: 24/02/2024
We, "Us," or "Our," are dedicated to protecting your Personal Data and ensuring your privacy.
This Privacy Policy is crafted to enlighten you on how We handle, collect, store, and utilize the information you provide when engaging with the Fiannce Phantom website (the “Website”).
We are committed to the following principles:
•To maintain transparency regarding the collection and processing of your Personal Data:
Our focus is on ensuring you are consistently well-informed, allowing you to make knowledgeable decisions about the use of your Personal Data on our Website or when engaging with a third-party trading platform. We achieve this by utilizing various strategies and methods to provide you with relevant insights on how your Personal Data is managed, ensuring this information is conveyed accurately and promptly.
Furthermore, if We determine that you need to receive specific information, We will deliver it to you at the appropriate time and place.
We are also more than willing to address any inquiries you might have and offer any necessary clarification, within legal boundaries. To reach out, feel free to email Us at: support@
•To process your Personal Data solely for the purposes detailed in the Policy:
The reasons for which We may process your Personal Data include, among others, making the Website accessible to you andprovide you with seamless integration with third-party trading platforms (the “Services”), elevating your experience on the Website, refining the Services (including the Website), safeguarding Our rights and interests, and conducting business and administrative operations that support the delivery of the Services to the Website users, as well as meeting any legal and/or regulatory obligations.
Moreover, We will process Personal Data about you to better understand your unique needs and preferences.
• To dedicate substantial resources to uphold your rights regarding your Personal Data:
We allocate considerable resources to empower you to exercise your rights as a data subject. Therefore, you are welcome to contact Us anytime you wish to review your Personal Data, request amendments, deletion, restriction of use for certain purposes or altogether, or transfer it to yourself or a third party. We will accommodate your requests in compliance with the law.
•To protect your Personal Data:
While We cannot guarantee absolute security for your Personal Data, We assure you that We employ and will continue to employ an extensive range of measures aimed at safeguarding your Personal Data.
Our Comprehensive Privacy Policy
1. What is the Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it is collected, utilized, shared with third parties, secured, processed, etc.
In this Policy, “Personal Data” signifies any information pertaining to an identified or identifiable natural person. An identifiable natural person is someone who can be recognized, either directly or in conjunction with other information that We possess or can access.
In this Policy, the “processing” of Personal Data encompasses any operation or series of operations conducted on Personal Data, including its collection, recording, organization, structuring,storage, modification or transformation, retrieval, consultation, use, sharing through transmission, distribution or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services cater to a general audience and are not intended for children under 18 years old. We do not knowingly collect or request information from anyone under 18 or knowingly allow them to use our Services. If it comes to our attention that information about a child has been collected, we will take appropriate measures to delete such information promptly.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you each time you engage with our Services, utilize our service channels, or browse our Website. Sometimes, you will provide this Personal Data directly to us, and at other times, we will acquire this data by analyzing your interaction with Our Services and/or our service channels, or through data provided by our third-party partners.
3. No Obligation To Provide Personal Data To Fiannce Phantom And Its Implications
You are under no obligation to share any Personal Data with us. However, in certain cases, withholding such Personal Data may hinder us from offering you the Services, restrict your access to the Website, and/or cause issues with the functionality of the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We collect upon each visit to the Website:
This information includes online activity logs, traffic data (such as, but not limited to, IP address, access time, access date, web and mobile pages visited, language preference, software crash reports, and browser type), and details about the device used. Some of this data may not personally identify you and therefore does not constitute Personal Data.
Personal Data We receive from you: any Personal Data you voluntarily provide to us when interacting with a third-party trading platform via Fiannce Phantom.
Personal Data You specifically provide for submission to third-party platforms for trading purposes: This includes your full name, phone number, and email address.
5. The Objectives and Legal Basis for Processing Personal Data
Fiannce Phantom processes your Personal Data for one or more purposes outlined in this section, adhering to the relevant legal grounds.
Fiannce Phantom will only process your Personal Data when there is a legitimate legal basis. The legal foundations that permit us to process your Personal Data include:
- Your consent for processing your Personal Data for one or more specified purposes. This applies when you voluntarily provide your details through our Website, allowing us to share them with a third-party trading platform.
- Processing is essential for pursuing the legitimate interests of Fiannce Phantom or a third party. This includes improving our services or managing legal claims.
- Processing is required to comply with a legal obligation that Fiannce Phantom is bound by.
If you need further information on how your Personal Data processing aligns with the legitimate interests of Fiannce Phantom or a third party, feel free to contact us via email at any time.
Below is a summary of the reasons we may process your Personal Data and the legal justifications for these actions:
Purpose | Legal Basis | |
1 |
Facilitating your requests for sharing information with third parties to enhance your digital and trading engagements At your specific request, we might gather your Personal Data to share it with third parties. |
Your consent allows us to process your Personal Data for specified purposes. |
2 |
Addressing your inquiries, requests, and/or grievances We need to process your Personal Data to address any questions or concerns regarding your use of our Services. |
Processing is essential for the legitimate interests pursued by Fiannce Phantom or a third party. |
3 |
To fulfill legal duties or respond to court or administrative directives At Fiannce Phantom, we handle your Personal Data to meet our diverse legal responsibilities. |
Processing is essential to adhere to a legal obligation that Fiannce Phantom is subject to. |
4 |
To enhance Our Services Your Personal Data may be utilized to refine our Services. This processing encompasses, among other things, any crash logs or other malfunction reports related to the Services. |
Processing is necessary for the legitimate interests pursued by Fiannce Phantom or a third party. |
5 |
To deter fraudulent or abusive use of Our Services |
Processing is necessary for the legitimate interests pursued by Fiannce Phantom or a third party. |
6 |
To conduct and sustain various operations supporting Our Services Such tasks encompass back-office operations, business development endeavors, strategic decision-making processes, oversight frameworks, and more. |
Processing is essential to fulfill the legitimate interests pursued by the Company or a third party. |
7 |
To conduct analysis, including statistical analysis We employ a range of analytical methods (including statistical ones) to guide decisions on various matters. |
Processing is essential to fulfill the legitimate interests pursued by the Company or a third party. |
8 |
To safeguard Our and third parties' interests, rights, and assets, including initiating, exercising, or defending legal claims We may process your Personal Data to safeguard Our interests, rights, and assets, or those of third parties, in compliance with any law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is essential to fulfill the legitimate interests pursued by the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
At Fiannce Phantom, we may share your Personal Data with third parties who provide us with services such as storage, hosting, IP address data, user experience analysis, and various research, analytical, technical, and diagnostic services.
Additionally, should you specifically request us to, we can submit certain Personal Data to third-party trading platforms. In such scenarios, we will transfer the data you provide to these third parties, whose handling of your Personal Data will adhere to their own privacy policies. We may collaborate with multiple third-party trading platforms.
Fiannce Phantom may also share your Personal Data with our affiliated entities and business partners, who provide resources that enhance and elevate the quality of services and products we offer our users.
Your Personal Data might be shared with governmental, local, official, and regulatory authorities if necessary to safeguard our interests, rights, and assets, or those of third parties, including for legal claim processes.
Furthermore, we may disclose your Personal Data to potential buyers, investors, or lenders related to Fiannce Phantom and/or any affiliated company, or during similar transactions such as mergers, reorganizations, consolidations, or bankruptcies involving Fiannce Phantom or its group companies.
7. Cookies and Third Party Services
We might engage certain third-party services, like analytics firms or advertising companies on our Website, which may use cookies or similar technologies. These practices and providers are governed by their own policies.
A cookie, which is a small text file, is installed on the device you use to visit or access our Website. These cookies help gather information about you and your behavior, toenhance your user experience, recall your preferences and settings, and tailor products and services that might catch your interest. Cookies are also employed to gather statistics and conduct analytics.
We might utilize session cookies, which are temporarily downloaded to your device and last until you close your browser. Additionally, persistent cookies remain on your device even after you stop browsing the Website, assisting Fiannce Phantom in recognizing you as a returning visitor.
Types of cookies:
The cookies we employ are categorized based on their functionality as follows:
Type of Cookie | Purpose | Additional Information |
Strictly Necessary Cookies |
These cookies are crucial for allowing you to navigate the Website and access features you have requested. They facilitate the delivery of Fiannce Phantom's content, products, and services that you seek. These cookies are indispensable for your device to download or stream information, enabling you to browse the Website, utilize its features, and revisit previously viewed pages. |
These cookies gather Personal Data about you, like your username and last login date, identifying you as logged into the Website. These cookies vanish once you shut down your web browser (session cookies). |
Functionality Cookies | These cookies help us recognize you when you revisit the Website, enabling us to remember your preferences and selections. | These cookies remain active even after closing your web browser and persist until they reach their set expiration date. |
Performance Cookies | These cookies are employed to compile aggregated statistics regarding the Website's performance, aiding in its testing and enhancement to deliver an improved user experience. Furthermore, they empower us to execute analytical functions on the Website. |
These cookies gather anonymized information not linked to any identified or identifiable individual. The duration of these cookies varies; some disappear once you close your browser, while others remain valid indefinitely. |
Managing and removing cookies
You have the ability to adjust your browser settings to block and remove certain or all cookies. Below are links with instructions on how to do this for some of the most widely-used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware, though, that doing so might cause certain features and functionalities of the Website to not work as expected.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Fiannce Phantom will keep your Personal Data for as long as necessary to achieve the purposes outlined in this Policy, or for a longer period as required by applicable laws, regulations, policies, and directives.
We will share your information with third-party trading platforms for a 12-month period, and with your consent, we may extend this for an additional 12 months.
To ensure your Personal Data is not held longer than necessary, we regularly review the data we hold to determine if any can be safely deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to countries outside of your residence or to international organizations. In these instances, Fiannce Phantom will implement suitable safeguards to protect your data and ensure enforceable rights and effective legal remedies for data subjects.
If you are a resident of the EEA (European Economic Area), rest assured that these protections and safeguards will be applied under any of the following conditions:
- The transfer involves a third country or an international organization recognized by the EU Commission as offering an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer follows a legally binding and enforceable agreement between public authorities or bodies as per Article 46(2)(a) of the GDPR; or
- The transfer aligns with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
Should you wish to know more about the safeguards employed by the Company to protect your Personal Data when transferred to a third country or international organization, please reach out by sending an email to the following address: support@
10. Safeguarding Your Personal Data
Fiannce Phantom employs effective technical and organizational strategies to maintain a high level of security for Personal Data, considering the risks associated with processing, particularly from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for excellence, Fiannce Phantom cannot promise error-free operations concerning the privacy of your Personal Data. We disclaim liability for any indirect, incidental, consequential, or punitive damages arising from the use or release of your Personal Data, including, but not limited to, disclosure due to transmission errors, unauthorized third-party access, or other factors beyond our reasonable control.
In certain situations, legal or other obligations outside of our control may require us to transfer your Personal Data to third parties,such as public authorities. In these situations, our influence over the level of protection that third parties provide to your Personal Data is limited.
The transmission of Personal Data over the internet cannot be completely secured. As a result, Fiannce Phantom cannot guarantee the safety of your Personal Data when it is sent over the internet to us.
11. Links To Websites of Third Parties
The Website might offer links to third-party websites and/or applications. Fiannce Phantom does not oversee these websites and applications or their collection and/or processing of your Personal Data. Therefore, we are not liable for these websites and applications or their privacy and data protection practices and activities. This Policy does not extend to any actions taken via such websites and/or applications.
Whenever you visit third-party websites and/or applications, we advise that you carefully examine their privacy policies before using these websites and/or applications and before sharing any of your Personal Data.
13. Your Rights in Respect Of The Personal Data About You
Generally, you have the right to ask us to confirm whether we are collecting Personal Data about you, to request a review of this data, to correct it if necessary, and to delete Personal Data that is no longer needed by us. You can also limit your consent to certain processing of your Personal Information.
If you are an EEA resident, please read this section below:
You have the following rights regarding your Personal Data. To exercise these rights, you may send a request to exercise your rights to the following email address:
Right of access
You are entitled to receive confirmation from Fiannce Phantom regarding whether or not your Personal Data is being processed, and if so, gain access to the Personal Data and the followinginformation: (1) the objectives of processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients who have received or will receive the Personal Data, particularly those in third countries outside the European Economic Area (EEA) or international organizations; (4) if possible, the anticipated duration for storing the Personal Data, or if not feasible, the criteria used to determine this duration; (5) the right to request from Fiannce Phantom rectification or deletion of your Personal Data or to limit its processing, or to oppose such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data is not collected directly from you, any available information regarding its source; (8) the presence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards concerning the transfer.
Fiannce Phantom shall provide a copy of the Personal Data being processed and may impose a reasonable fee for any additional copies you request. If you submit the request electronically, and unless you specify otherwise, the information shall be delivered in a commonly used electronic format.
The right to receive a copy of the Personal Data must not infringe upon the rights and freedoms of others. Consequently, if fulfilling the request negatively impacts the rights and freedoms of others, Fiannce Phantom may not fully comply with your request or may do so in a limited manner.
Right to rectification
You are entitled to have inaccurate Personal Data about you corrected by Fiannce Phantom. Considering the purposes of processing, you have the right to have incomplete Personal Data about you completed, which may include providing a supplementary statement.
Right to erasure
the following conditions apply: (a) the Personal Data is no longer required for the purpose it was collected or processed; (b) you withdraw your consent, which was the basis for processing, and no other legal ground exists for processing; (c) you object at any time, based on your particular situation, to the processing of Personal Data about you, which is based on the legitimate interests pursued by us or a third party, and no overriding legitimate grounds exist for processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been improperly processed; or (f) the Personal Data concerning you must be deleted to comply with a legal requirement under European Union or Member State law to which the Company is bound.
This right does not apply to the extent that processing is necessary (a) for adherence to a legal requirement that mandates processing under European Union or Member State law applicable to the Company; or (b) for establishing, exercising, or defending legal claims.
Right of Restriction of Processing
You have the right to request the Company to limit the processing of your Personal Data if one of the following situations applies: (a) you dispute the accuracy of your Personal Data, allowing the Company time to verify its accuracy; (b) the processing is unlawful, and you oppose the deletion of your Personal Data, opting instead for restriction of its use; (c) the Company no longer requires your Personal Data for processing purposes, but you need it for establishing, exercising, or defending legal claims; (d) if processing your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless we present compelling legitimate reasons for processing that outweigh your interests, rights, and freedoms or for establishing, exercising, or defending legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, as far as it relates to such direct marketing.
If your request leads to restricted processing of your Personal Data, such data, except for storage, shall only be processed with your consent or for establishing, exercising, or defending legal claims or for safeguarding the rights of another individual or legal entity or for reasons of significant public interest of the European Union or a Member State.
Right to Data Portability
You are entitled to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transfer that data to another entity if the processing is based on your consent or a contract you are involved in, and if the processing is automated.
When you choose to exercise your right to data portability, you can request to have your Personal Data transferred directly from Fiannce Phantom to another organization, provided it is technically feasible. This action does not compromise your rights or those of Fiannce Phantom concerning data deletion. Moreover, utilizing this right should not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You are free to withdraw your consent for us to process your Personal Data at any time. This action will not affect the legality of any data processing activities that occurred prior to your withdrawal.
Right to Object
You possess the right to oppose the processing of your Personal Data at any point, particularly when it pertains to your unique situation and when the processing is justified by the legitimate interests of Fiannce Phantom or a third party. This includes any profiling associated with these interests. If you object, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to contest the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to lodge a complaint with a supervisory authority
You are entitled to file a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights and freedoms of individuals concerning the processing of Personal Data within the European Union.
Your rights concerning Personal Data about you as described in this section 13 may be limited by European Union or Member State law to which Fiannce Phantom is subject.
We will provide you with the information requested according to your rights as outlined in this section 13 without unnecessary delay and in any event within one month of receiving the request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge, unless stated otherwise in this section 13. Where requests are manifestlydeemed to be unfounded or excessive, particularly due to their repetitive nature, we may either (a) impose a reasonable fee, considering the administrative expenses involved in providing the information or communication or executing the requested action; or (b) decline to proceed with the request.
To fulfill your request in accordance with the rights specified in this section 13, Fiannce Phantom may require you to provide additional information necessary to verify your identity if there are reasonable doubts regarding the identity of the individual making the request.
12. Amendments to This Policy
Fiannce Phantom reserves the right to update the terms of this Policy periodically. When we make such changes, we will notify you by posting the revised Policy on our Website. Additionally, if significant amendments are made, we will make reasonable efforts to inform you through communication methods we consider suitable and by displaying a notice about these changes on the Website. Unless indicated otherwise, all modifications will take effect upon the publication of the updated Policy on our Website.